Depend On ICMS To Solve Your Problems
(301) 444-4100     info@icms.com     100 Lakeforest Blvd, Suite 600 Gaithersburg, MD 20877
 

Data Center

Operations

ICMS provides end-to-end data center operations and maintenance services and support. These services include comprehensive operational management and regular scheduled maintenance for all facility supporting infrastructure and assets.

ICMS provides data centers efficiency by delivering a path to optimize data center infrastructure around design, operating and management efficiencies through the utilization of cooling, power and monitoring technologies, supported by key local team of service professionals.

Technical Support

ICMS manages, maintains and provides key technical support to agency’s critical data center operations. Our services include consolidation of data center operations, upgrades to critical environmental systems, enhancement of infrastructure and ancillary systems support and deliver 24/7/365 tiered operational support.

ICMS employs the latest industry best practices and possesses the technical experience to provide clients the expertise to efficiently and effectively manage their data center operations and to provide the required technical support

Managed Services

More important than ever having a dependable IT infrastructure consultant in place to manage your complex and challenging data center environment ensures that your company or organization can meet the demands of the future for a secure and reliable enterprise.

ICMS Managed Services provide real, measurable value to your enterprise, helping to speed solution deployment, improve workforce productivity and accelerate time-to-value.

Services Outline

 

  • 24/7/365 Operational Support
    • Mechanical Cooling
    • Electrical Systems
    • Emergency Backup Systems
  • Preventive, Predictive and Demand Maintenance
    • CRAC Units
    • In-Row Cooling
    • UPS/PDU/Transfer Switches
    • Emergency Generators
  • Critical System Repairs – Factory Trained Technicians
  • Electrical/Mechanical Systems Installation
  • Commissioning Services
  • Emergency Response 24/7/365
  • CMMS Management
  • COOP Operations

Services Outline

 

  • Program/ Project Management Technical Support
  • Data Center Consolidation Planning and Implementation
  • Technical Support
  • Backup Site Planning
  • DCIM (Data Center Infrastructure Management Systems)
  • Cooling, Electrical and Structural Systems Analysis
  • Master Rack Layout and Configuration Services
  • Technical Expertise in Planning and Operating Critical Data
  • Centers 24/7/365
  • Plan Design and Specification Review
  • Root Cause Failure Analysis
  • Load Analysis (Cooling/Electrical/Structural Systems
  • Technical Data Center Infrastructure and IT Support Consulting
  • On-Site Data Center Management and Operations

Services Outline

 

  • Application Performance Management Implementation Services;
  • Workload Automation AE Implementation;
  • Server & Network Management Solutions;
    • Monitor physical and virtual servers;
    • 3D view of data center and racks;
  • Data Center Infrastructure Management Implementation;
  • Capacity Management Implementation;
  • Express Install Implementation Services;
  • Service Operations Insight Implementation Services